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| On Track & On Target | Arcadia expands in omni-channel with Manhattan Associations
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17 July 2014

Arcadia expands in omni-channel with Manhattan Associations


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Arcadia Group, the UK based multi-national retailer, has chosen Manhattan Associates’ Supply Chain Commerce Solutions suite to support the introduction of a new supply-chain process and maintain service levels in its growing omni-channel operations.

It has chosen various components of the suite, and Arcadia’s supply chain director, Alda Andreotti, comments: "They will help support new routes to market as we build our e-commerce and multi-channel capabilities and as we expand internationally."

He adds: "A more flexible fulfilment approach and the improved service levels will help us strengthen loyalty and customer relationships, which in turn will help drive revenue and profitability."

He says the Manhattan solutions will help streamline operational processes in distribution centres and provide improved visibility of both inventory and data across supply chain operations.

Arcadia says its online retail operation serves customers in 123 countries and involves some 40 web sites supporting multiple languages and currencies.

It also operates 1,500 stores in the UK, and more than 700 franchise and concession stores in 42 international markets. Its brands include Topshop, Topman, Miss Selfridge, Dorothy Perkins, Burton, Wallis and Evans.

 

 

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