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| On Track & On Target | International returns service launched by P2P
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17 July 2014

International returns service launched by P2P


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A home shopping returns system called Trakpak Rebound has been launched by fulfilment specialist P2P eSolutions, the international delivery arm of P2P Mailing. It is said to be able to operate both domestically and across borders.

There are two versions of the service. The Premier offer uses a web-based returns portal that can be integrated into the e-retailer’s own web site, as well as with existing customer service software. The Basic version provides the same returns handling capability, but without what the company calls "the first mile capability".

As part of the Rebound service, the company recovers value from returned stock by liquidating it on behalf of the retailer, using a classic combination of online and offline platforms. It says its team will research the most profitable marketplaces to list excess stock in order to maximise profit on every item.

Through international contacts, the company says it is able to provide the Rebound service through an impressive network of 250 locations worldwide, with low-cost delivery rates.

 

 

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