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| On Track & On Target | MDA adds client support to new Blackburn facility
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17 July 2014

MDA adds client support to new Blackburn facility


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MDA, a procurement and fulfilment specialist based in Blackburn, Lancashire, has completed the development of a 250,000 sq ft facility at the former Walkersteel business outside the town.

Initially the company focused on fulfilment activities at the new site, but now it has also competed a client support centre, which includes call handling and other capabilities.

The company was acquired by the Bunzl group last year, and managing director David Stokes says this will accelerate plans for the development of a "world class" client support centre.

MDA specialises particularly in marketing and point-of-sale materials fulfilment, and says it processes over half a million orders a year, as well as dealing with 100,000 multi-language calls. It designs and distributes marketing materials as well as distributing them.

Clients include Diageo, Mondelez, Pernod Ricard, ExxonMobil, Iceland and Moet Hennessy. Turnover in 2013 is reported as £33 million.

 

 

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