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| On Track & On Target | Online scheduling help
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Sykes

 

Paragon Software Systems

 

Ceewhy Vancouver

 

Automated Packaging

 

TRUCKSTOPS from MapMechanics

 

Maginus

 

TNT Express Services

 

Access Fulfilment

 

Kuehne & Nagel

 

Kewill Ltd

 

TranSend Solutions Ltd

 

NetDespatch Ltd

 

Conveyor Networks

 

Pack Smart Ltd

 

The Fulfilling Station

 

KNAPP UK Ltd

 

iForce Ltd

 

EC Group

 

Courier Software

 

Spark Response

 

POS Direct Ltd

 

 

 

17 July 2014

Online scheduling help


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Optimising delivery routing and scheduling can be a complex activity, so one of the specialists, Paragon Software Systems, has now acknowledged this by setting up a web portal where its customers can look for specialist help.

That help takes a variety of forms. You get access to a "knowledge bank" containing more than 200 documents; a range of "how to" guides; a list of FAQs; and other Paragon-related information.

You can also get interactive help, including Live Chat, where you can send a question to the Paragon support team and get an answer by return; and TeamViewer, which enables the company’s consultants to access customer systems for faster problem-solving.

And you can access past webinar recordings – said to be an invaluable resource for hints and tips, learning about new features and functionality, and specific software options.

"The new portal is the culmination of a lot of hard work," says managing director William Salter. We can believe it.

 

 

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