Warning: include(../../../FE_indexlocal.inc): failed to open stream: No such file or directory in /home/flogedelivery/public_html/magazine/HTMLheader.txt on line 18

Warning: include(): Failed opening '../../../FE_indexlocal.inc' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/flogedelivery/public_html/magazine/HTMLheader.txt on line 18
| News stories | John Lewis launches click and collect within the station
m-hance delivery management white paper
The definitive printed and online publication for the multi-channel fulfilment marketplace

Search our million-word thirteen-year archive

Cleveron

Warning: include_once(): http:// wrapper is disabled in the server configuration by allow_url_include=0 in /home/flogedelivery/public_html/magazine/left-panel.html on line 18

Warning: include_once(http://flog.edelivery.net//other/StartLocal.inc): failed to open stream: no suitable wrapper could be found in /home/flogedelivery/public_html/magazine/left-panel.html on line 18

Warning: include_once(): Failed opening 'http://flog.edelivery.net//other/StartLocal.inc' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/flogedelivery/public_html/magazine/left-panel.html on line 18
Subs promotion

 

RSS   F&E RSS news feed
Click for details

Sykes

 

Paragon Software Systems

 

Ceewhy Vancouver

 

Automated Packaging

 

TRUCKSTOPS from MapMechanics

 

Maginus

 

TNT Express Services

 

Access Fulfilment

 

Kuehne & Nagel

 

Kewill Ltd

 

TranSend Solutions Ltd

 

NetDespatch Ltd

 

Conveyor Networks

 

Pack Smart Ltd

 

The Fulfilling Station

 

KNAPP UK Ltd

 

iForce Ltd

 

EC Group

 

Courier Software

 

Spark Response

 

POS Direct Ltd

 

 

 

10 December 2014

John Lewis launches click and collect within the station


Warning: mysql_fetch_object(): supplied argument is not a valid MySQL result resource in /home/flogedelivery/public_html/other/routines.php on line 124

Warning: mysql_fetch_object(): supplied argument is not a valid MySQL result resource in /home/flogedelivery/public_html/other/routines.php on line 124

John Lewis store at St Pancras

John Lewis has opened a retail shop in the concourse inside St Pancras International railway station, London, where it will not only retail a selected range of products to commuters, but will also offer a click and collect services for products bought online.

The opening represents a significant development in the evolution of delivery solutions. Commuter railway stations have long been recognised as ideal potential locations for click and collect sites, and ByBox installed third-party locker banks in a few major stations some years ago. Since then Network Rail has launched its own high-profile Doddle collection point system.

John Lewis has now demonstrated an alternative approach, in which the retailer operates its own station site, and takes advantage of retail footfall at the same time.

The shop is open from 7.30am to 9pm from Monday to Saturday, and up to 7pm on Sundays – meeting the need for late collections.

According to Maggie Porteous, John Lewis’s director of selling: "Our customers show us that they want different ways to shop that are most convenient for them. John Lewis St Pancras is our latest shop format innovation to meet our customers’ evolving needs."

Given the logic of operating a click and collect site within direct reach of commuters, it is easy to envisage other retailers opening similar stores – either inside stations, or if not possible, somewhere on the street in close proximity to the station entrance.

The only qualification is a finding by Doddle that commuters prefer to pick up goods at their home railway station rather than in a central city station – probably because in the evenings they are often rushing to catch a train home, and are more comfortable doing the pickup on arrival.

 

 

Other general news stories

 

Top of page